Processing time

Each piece is made to order and handmade by me so please allow 2-5 business days for creation, plus shipping time depending on your chosen rate. I make every effort to get your jewelry made and to you as quickly as possible! 

Shipping

Once the order is processed your confirmation will provide the delivery schedule details. You will receive a tracking link with updates on your package. 

If a package is lost or damaged in transit, it is the responsibility of the customer to file a claim via USPS.

Unjaded charms is not responsible for any lost, stolen, or damaged packages. 

Returns 

All sales are final. No purchases are able to be returned, exchanged, or refunded. With that being said i want you to be happy with your order if you have a questions or concerns please email unjadedcharms@gmail.com